Misleading Claims of Eldercare Consultants

The websites of CarePatrol, based in Gilbert, Ariz., and ABCSP (which also operates under the name Always Best Care), based in Roseville, Calif. claimed their employees had detailed, personal knowledge about the assisted-living homes. But the FTC says they didn’t and, as a result, misled consumers about their expertise and knowledge. While not admitting wrongdoing, both businesses have settled the FTC’s charges, promising not to make false or unsubstantiated claims for the next 20 years, states Forbes Magazine According to the FTC complaint, CarePatrol claimed on its site that it graded “each and every facility” from A to F, based…

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